The terms and conditions set forth herein constitute a final, complete and exclusive statement of the terms and conditions of sale and purchase between Paper and Bloom (“Seller”) and the purchaser (“purchaser”).

For consistency and clarity, we will refer to:

  • the purchaser as “you”
  • Paper and Bloom Creative as “we”

When you purchase a product via Paper and Bloom Creative website, you are accepting the following terms and conditions which are legally binding. Please read through carefully before making your purchase.

  1. Paper and Bloom Responsibility
  2. Purchaser Responsibility
  3. Prices and Fees
  4. Payments and Currency
  5. Coupons and Discounts
  6. Commercial Use or Resale
  7. Acceptance of Terms
  8. Contact Us

1. Paper and Bloom Responsibility

a. Customer Service

  1. Paper and Bloom is committed to providing exceptional customer service and quality products. It is our responsibility to ensure that all plantable paper projects are created with love, packed, and shipped in good condition and in a timely manner (see Delivery Timeframe).
  2. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. You will receive an order confirmation and invoice via email once your order has been received.

b. Your privacy – Paper and Bloom recognises and respects your privacy and treats your personal information as confidential.

  1. All personal details provided will be kept safe, secure and confidential and will not under any circumstances be distributed to third parties. They will be kept on a private database for Paper and Bloom Creative use only.
  2. We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. You may, however, visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information but except that it may prevent you from engaging in certain site related activities.
  3. If you want to stop receiving emails from us, you may unsubscribe anytime. See unsubscribe link at the bottom of each email.
  4. Web Browser Cookies – Our site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
  5. Changes to this Privacy Policy – Paper and Bloom has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

2. Purchaser Responsibility

  1. Place order/s for the correct items,
  2. Include the correct contact details including full name, shipping information, phone number, e-mail address and other requested information. In the instance that a purchaser submits an incorrect undeliverable address or provides an incorrect address that gets accepted by someone other than themselves, or fails to collect their parcel from their post office within suitable time, this is an error on the purchaser’s end. In these instances, if your parcel is returned back to us, it is the purchaser’s responsibility to pay any onward shipping fees to have the parcel resent or sent to an amended address. In the instance that your parcel is unable to be returned to us, you will not qualify for a refund.
  3. Ensure that the pay
  4. For the parcel, either:
    a. Collect;
    b. Pick up the parcel from the post office once a delivery attempt has been made; OR
    c. Report any issues you may have with the items

3. Prices and Fees

  1. Product Price – The amount paid for the product that is part of the checkout amount.
  2. GST – Checkout total amount includes GST.Shipping Fees – The amount paid for the delivery of the product, also part of the checkout amount.
  3. Miscellaneous Fees – International purchasers are responsible for any customs fees, inspection fees, or duties charged after your parcel leaves Australia.
    e.g. CANADA & NEW ZEALAND purchasers: Due to the seeds in our paper and the very strict biodiversity regulations in these two countries (just like in WA but as our seeds are Swan River daisies which are local to here, we are covered! :)), there might be quarantine regulations that need to be met when entering these countries, which may incur an inspection fee.

4. Payments and Currency

  1. For our online retail shoppers, we accept payment using PayPal or credit card. We do not accept cheques, cash or money orders.
  2. For our online wholesale shoppers, payment will be done by bank transfer. We do not accept cheques, cash or money orders.
  3. All payments are processed at the point of order.
  4. Please ensure all contact details are correct when placing an order so we can get in touch should there be any issues.
  5. All product prices, shipping prices and payment transactions on Paper and Bloom website are quoted in Australian Dollars (AUD).

5. Coupons and Discounts

Coupon codes are only valid for retail orders placed online and are not to be used in conjunction with any other offer. Discount/s is/are only valid where and when the order is processed through our online checkout. Discounts cannot be credited or edited post checkout.

6. Commercial Use or Resale

Paper and Bloom products are not available for commercial sale, commercial packaging or commercial use. The only exception to this rule, is approved Paper and Bloom stockists who have been approved to sell our products at their approved retail premises.

7. Acceptance of Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, you may stop using the site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contact Us

If you have any questions about this Terms & Privacy policy, the practices of this site, or your dealings with this site, please contact us at sarah@paperandbloom.com.au.